Frequently Asked Questions

How long does shipping take?

All of our products are made to order. Please allow 2–5 business days for production, plus 3–7 business days for delivery within the United States. Total delivery time is typically 5–12 business days from the date of your order.

Do you offer expedited shipping?

At this time we do not offer expedited shipping. All orders ship via standard delivery through our print-on-demand fulfillment partner.

Will I get a tracking number?

Yes! You'll receive a shipping confirmation email with a tracking number once your order has shipped.

What is your return policy?

We accept returns within 14 days of delivery for items that are unworn, unused, and in original packaging. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. To start a return, email us at theelegantmutt@gmail.com.

What if my item arrives damaged or defective?

Contact us within 7 days of delivery at theelegantmutt@gmail.com with a photo of the issue and we'll make it right — no hassle.

Do you offer exchanges?

We handle exchanges on a case-by-case basis. Reach out to us at theelegantmutt@gmail.com and we'll do our best to help.

How do your shirts fit?

Our tees are printed on standard unisex sizing. We recommend sizing up if you prefer a relaxed fit. A size guide is available on each product page.

What are the shirts made of?

Our graphic tees are printed on high-quality, comfortable fabric designed to hold up wash after wash. Specific material details are listed on each product page.

Can I cancel or change my order?

Because our products are made to order, we can only cancel or modify orders within 24 hours of purchase. Contact us immediately at theelegantmutt@gmail.com if you need to make a change.

Where are your products made?

Our products are printed and fulfilled in the United States through our print-on-demand partner.

How do I contact you?

Email us at theelegantmutt@gmail.com — we typically respond within 1–2 business days.